Accessibility Statement PDF Copy available link below 

Accessibility Statement for www.joespizza.com

 

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This is an accessibility statement from Joe's Pizza Santa Monica.​

Measures to support accessibility

​Joe's Pizza Santa Monica takes the following measures to ensure accessibility of www.joespizza.com:

• Include accessibility as part of our mission statement.

• Include accessibility throughout our internal policies.

• Appoint an accessibility officer and/or ombudsperson.

• Provide continual accessibility training for our staff.

• Employ formal accessibility quality assurance methods.

• Include people with disabilities to in our design personas

 

Conformance status

The Web Content Accessibility Guidelines (WCAG  defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. www.joespizza.com is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

 

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Joe's Pizza Santa Monica is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone. Whilst joespizza.com strive to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. If you have any comments and or suggestions relating to improving the accessibility of our site, please don't hesitate to contact our accessibility coordinator Mr. Garcia by info@joespizza.com . Your feedback will help us make improvements.

 

Feedback

We welcome your feedback on the accessibility of www.joespizza.com.

Please let us know if you encounter accessibility barriers on www.joespizza.com

 

• Phone: 3103959222

• E-mail: info@joespizza.com

• Visitor Address: 111 Broadway Santa Monica, CA. 90401

• Instagram.com/joes.pza

• x.com@joespizza

We try to respond to feedback within 2 business days.

 

Technical specifications

Accessibility of www.joespizza.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML

• WAI-ARIA

• CSS

• JavaScript

• SMIL

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These technologies are relied upon for conformance with the accessibility standards used.

 

Limitations and alternatives

Despite our best efforts to ensure accessibility of www.joespizza.com , there may be some limitations. Below is a description of known limitations, and potential solutions.

Please contact us if you observe an issue not listed below.

 

Known limitations for www.joespizza.com:

3rd party delivery apps or food ordering websites: Uploaded images may not have text alternatives because we cannot ensure the quality of contributions by 3rd party apps or ordering websites that may be linked. We monitor user comments and typically repair issues within 2 business days.

 

If you encounter any accessibility issues, need immediate assistance or would like us to assist you with ordering food for delivery and pick up orders. Please don't hesitate to email us info@joespizza.com. We are happy to assist.

 

Assessment approach

Joe's Pizza Santa Monica assessed the accessibility of www.joespizza.com by the following approaches:

• Self-evaluation

• Formal quality assurance process throughout the design and development process

• ADA Compliance Service

• AI compliance software evaluation plus 

• Accessibility Report

 

Evaluation report

An evaluation statement for www.joespizza.com is available at: https://www.joespizza.com/ accessibility-evaulation-statement

 

Formal complaints

We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 10 business days. If you have any comments, complaints and or suggestions relating to improving the accessibility of our site, please don't hesitate to contact our accessibility coordinator Mr. Garcia by info@joespizza.com . Your feedback will help us make improvements.

 

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Joe's Pizza Santa Monica

Mr. Garcia Communication Dept.

 

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Date

This statement was created on January 1, 2020

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